Privacy Policy

Effective Date: August 4, 2026

Perforated AI, Inc. ("Perforated AI," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit perforatedai.com, communicate with us, submit a form, respond to one of our advertisements, request information, apply for a license, purchase a product or service, or otherwise interact with us.

1. Information We Collect

We may collect the following categories of information.

Information You Provide

You may provide information to us when you:

• Submit a contact, registration, license, application, or other website form.
• Submit a lead form through LinkedIn or another advertising platform.
• Request information, a demonstration, support, or access to our software.
• Subscribe to communications.
• Purchase or inquire about a product or service.
• Communicate with us by email, telephone, social media, or another channel.

This information may include:

• Your name.
• Email address.
• Telephone number.
• Job title or professional role.
• Employer or organization.
• Location.
• LinkedIn profile information.
• Information about your interests, use case, or request.
• Communications you send to us.
• Transaction and billing-related information.

Payment-card information is generally collected and processed directly by our payment processor. Perforated AI does not intend to store complete payment-card numbers on its own systems.

Information Collected Automatically

When you visit our website, we and the providers that support our website may automatically collect certain technical and usage information, such as:

• Internet Protocol address.
• Browser type.
• Device type and operating system.
• Approximate location derived from an Internet Protocol address.
• Pages viewed and links selected.
• Referring website or campaign.
• Dates and times of visits.
• Website performance and diagnostic information.
• Cookie identifiers and similar technical identifiers.

We may collect this information through server logs, cookies, pixels, software-development kits, and similar technologies.

Information from Other Sources

We may receive information from third parties, including:

• LinkedIn and other social-media or advertising platforms.
• Customer-relationship-management and marketing providers.
• Payment processors.
• Business partners.
• Publicly available professional and business sources.
• People or organizations that refer you to us.

Information received from third parties is also subject to the privacy terms and settings of the relevant third party.

2. How We Use Information

We may use personal information to:

• Respond to inquiries and requests.
• Contact you about Perforated AI's products, services, research, events, or business activities.
• Evaluate and process license applications.
• Provide software, licenses, demonstrations, customer support, and other requested services.
• Process transactions and maintain related business records.
• Operate, maintain, secure, and improve our website, software, and services.
• Understand website traffic, campaign performance, and user engagement.
• Manage customer, partner, investor, applicant, and business relationships.
• Conduct research, analysis, testing, and product development using information that we are permitted to use.
• Detect, investigate, and prevent fraud, misuse, security incidents, and other harmful activity.
• Comply with legal obligations and enforce our agreements.
• Carry out other purposes disclosed when information is collected or with your consent.

When you submit information through a LinkedIn Lead Gen Form or a similar advertising form, we may use the information to respond to your request and contact you about Perforated AI's products and services.

3. How We Disclose Information

We may disclose personal information in the following circumstances.

Service Providers

We may provide information to vendors and service providers that perform services on our behalf, including:

• Website hosting and infrastructure.
• Customer-relationship-management and form processing.
• Email and business communications.
• Payment processing.
• Analytics and website-performance measurement.
• Advertising and campaign management.
• Information security.
• Professional, accounting, legal, and administrative services.

These providers may process information only as permitted by their agreements with us and applicable law.

Our providers may include HubSpot, Square, LinkedIn, website-hosting providers, analytics providers, and other vendors used to operate our business.

Business and Professional Relationships

We may disclose information to business partners, advisers, contractors, or other parties when reasonably necessary to evaluate or carry out a requested business relationship, project, event, transaction, or service.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request.
• Protect the rights, property, security, or safety of Perforated AI, our users, or others.
• Investigate suspected fraud, misuse, security incidents, or violations of an agreement.
• Establish, exercise, or defend legal claims.

Business Transactions

If Perforated AI is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

With Your Direction or Consent

We may disclose information when you direct us to do so, consent to the disclosure, or intentionally make information available to another party.

4. Sale of Personal Information

Perforated AI does not sell personal information for monetary consideration.

We may use service providers and online platforms to measure website activity, understand advertising performance, or communicate with relevant audiences. Certain privacy laws may define some uses of advertising or analytics technologies as "sharing," "targeted advertising," or a "sale," even when no money is exchanged for personal information.

Where applicable law provides a right to opt out of such activity, you may contact us using the information in Section 13.

5. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

• Enable website functionality.
• Remember preferences.
• Maintain security.
• Understand how the website is used.
• Diagnose errors and improve performance.
• Measure the effectiveness of communications or advertising.

You can generally control cookies through your browser settings. Disabling cookies may affect certain website functions.

Third-party services used on our website may offer additional privacy controls through their own websites or account settings.

6. Marketing Communications

We may send you business or marketing communications when permitted by law, including when you request information, submit a form, establish a business relationship with us, or consent to receive communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us at info@perforatedai.com.

Even if you opt out of marketing communications, we may continue to send non-promotional communications concerning an existing transaction, license, account, request, security matter, or business relationship.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy.
• Provide requested products or services.
• Maintain appropriate business and transaction records.
• Manage an ongoing or potential business relationship.
• Comply with legal, accounting, tax, or reporting obligations.
• Resolve disputes and enforce agreements.
• Protect the security and integrity of our systems.

The appropriate retention period depends on the type of information, why it was collected, the nature of our relationship with you, and applicable legal requirements.

We may retain aggregated or de-identified information that cannot reasonably be used to identify you.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmitting or storing information is completely secure. We therefore cannot guarantee the absolute security of personal information.

9. Your Choices and Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request a copy of certain personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing, targeted advertising, sharing, or sales.
• Appeal a decision concerning a privacy request.
• Submit a complaint to an applicable privacy regulator.

These rights may be subject to exceptions and verification requirements.

To submit a privacy request, email info@perforatedai.com with the subject line "Privacy Request." Please describe your request and provide enough information for us to identify the relevant records. We may need to verify your identity before completing the request.

You may use an authorized agent where permitted by law. We may require proof that the agent is authorized to act on your behalf.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, publications, social-media pages, payment services, or other services.

This Privacy Policy does not govern the privacy practices of third parties. We encourage you to review the privacy policies of third-party services before providing information to them.

11. Children's Privacy

Our website, software, and services are intended for business and professional audiences and are not directed to children under 16.

We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete it.

12. International Processing

Perforated AI is based in the United States. We and our service providers may process information in the United States and other countries that may have different privacy laws from the country where you live.

Where required, we use appropriate measures designed to support lawful international transfers of personal information.

13. Contact Us

Questions, concerns, and privacy requests may be directed to:

Perforated AI, Inc.
3706 Butler Street
Pittsburgh, Pennsylvania 15201
United States

Email: info@perforatedai.com

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations.

When we make changes, we will post the updated policy on this page and revise the Effective Date. Material changes may also be communicated through other appropriate means.

Your continued interaction with us after the updated policy becomes effective is subject to the updated policy.